A Church Workday and an Automated Assistant for JPPS
A quieter day, mostly spent coding.
Wednesday at church
Not much for today, besides the coding. I also did my normal Wednesday workday at church.
An automated assistant for JPPS
I set up an automated assistant that answers customer questions about JPPS, using what's already on the jpps.us website: services, prices, service area, and so on. There's now an "Ask a question" box on every page of jpps.us.
It runs on its own separate machine, away from my personal files and tools.
The same assistant will also answer on WhatsApp once Meta approves the business name. It's waiting on that review now. Email replies are set up but turned off until I finish the Microsoft setup.
A helpdesk to feed it answers
I'm also building a helpdesk and knowledge base to go with it. When the assistant can't answer something, or someone reports a problem, it goes into the helpdesk and I get an email. I write the answer and decide whether the assistant should use it. Once I approve it, the assistant starts giving that answer. The first one I approved: we don't repair mobile devices.
Looking into a new server for BGP
I'm also looking into a new rented server to use for BGP. I haven't set it up yet.